Customer Service Co-ordinator

Apply now Job no: 497587
Work type: permanent full time
Location: Auckland
Categories: Administration

Customer Service Co-ordinator

  1. Equal parts pure Administration and Customer Service
  2. Work closely with our call centre and customers to deliver the highest level of customer service
  3. Help us constantly improve on the service we deliver to our audiences

The Company

What you will know about Bauer Media New Zealand is our brands – Woman's Day, NZ Woman's Weekly, NEXT, The Australian Women's Weekly, Your Home and Garden, The Listener, North & South, Metro, Property Press and many more. What you may not know is that we are a fast moving, constantly evolving multi – platform media business with over 200 people, all bringing their passion and creativity together in order to produce great products that inspire others.

The Role

We’re looking for an admin extraordinaire and customer service guru to:

  • Prioritise multiple deadlines across our many publications
  • Deliver amazing customer service to our audiences
  • Pay close attention to numbers, spread sheets and details as accuracy is essential in this role

Skills & Experience

Our successful candidate will:

  • Have meticulous attention to detail
  • Be able to work well with numbers and run spread sheets
  • Easily pick up new systems
  • Be organised and efficient in your work
  • Be confident in dealing with our customers over the phone and email
  • Have strong problem solving skills, be empathetic, resilient and robust
  • Thrive under pressure
  • Experience within a call centre would be ideal but not essential

We’re looking for a team player with a great work ethic who loves dealing with customers.  You’ll have a hunger for looking at how we can constantly improve what we do and the service we deliver.   If this sounds like you then we would love to hear from you.

What’s on Offer?

  • A fantastic opportunity to join one of New Zealand’s largest media players
  • A world class open plan office with a creative vibe
  • Opportunities for structured career progression
  • Health and wellbeing benefits

How to apply

Be part of the story.  Apply today by submitting your CV and cover letter

Advertised: New Zealand Daylight Time
Applications close: New Zealand Daylight Time

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