Application & Engagement Service Manager

Apply now Job no: 495248
Work type: permanent full time
Location: Sydney
Categories: Information Technology

Application & Engagement Service Manager

Bauer Media is Australia’s leading multi-platform publisher, with investments spanning magazines, digital and live experiences. The portfolio includes some of the country’s longest-running and most successful brands.

The role:

  • Report to Head of Technology Operations, and lead a team of Application Support Analysts and Technical Leads
  • Management of Third Party application vendors and development of applications and operational support
  • Have a deep understanding of the internal business processes, the plans and objectives of the business and be able to translate these objectives to actionable plans and deliverables from an application management perspective 
  • Responsible for establishing and maintaining SLA’s for the application landscape (including vendors) and reporting on set targets.


  • Provide high quality, innovative and cost-effective application services to Bauer business units.
  • - Work with end users, senior management, external vendors and technology to ensure that all applications are being utilised effectively
  •  All issues are resolved in a timely manner and are meeting the needs of the business

Skills and Experience:

  • Proven experience managing application technical resources and teams in a multi-vendor environment
  • Vendor management and contract negotiation skills
  • Strong understanding of good software design and development practices
  • Demonstrated planning, prioritisation and organisation skills, being an enthusiastic champion of change
  • Experience with Cloud services management and migrations (AWS/Azure), VMWare, Veritas and Office365 implementations
  • Project Management experience with delivering complex projects on time, in scope and on budget desirable

Why Bauer?

You’ll receive preferred rate to the gym and swimming pool at Park Street, regular beauty perks and discounts at many restaurants, cafes and shops as well as access to the Bauer training opportunities.

Please apply now and send you CV via the link.

Advertised: AUS Eastern Daylight Time
Applications close: AUS Eastern Daylight Time

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